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Starting out

Where should I start with treatment?

This is one of the most popular questions we get.

Assuming you want to make the most of your wellness dollars (and who doesn’t?), we suggest you take into account a few things:

  • Your budget
  • Your timeframe
  • Your preference

As well, the reason for wanting treatment plays a big role. If you’re in pain, you’ll want and need a different focus than if you’re just trying to stay well.

We strongly suggest you TAKE THIS QUIZ to set yourself up for success. Or if you aren’t sure, give us a call!


What is chiropractic?

The Ontario Chiropractic Association defines chiropractic as a “non-invasive, hands-on health care discipline that focuses on the musculoskeletal system. Chiropractors practice a manual approach, providing diagnosis, treatment and preventive care for disorders related to the spine, pelvis, nervous system and joints.”

How often do you need chiropractic?

That depends on what you’re coming in with. Acute problems initially need more frequent treatments. We find out what is causing the pain, then we go about fixing that. Initially it usually takes 6-12 sessions to make the pain go away. After that, we make sure the pain doesn’t come back with maintenance visits every 2-4 weeks. We want to make sure we catch little problems that are starting to develop before they become big problems.

Is there a chance of stroke when getting an adjustment?

This is one of the most common fears we address regarding chiropractic care. And yes, strokes can happen after neck adjustments. However, before you run for the hills, the statistics show that approximately 1 in 500,000 to 1 in 1million are at risk for stroke after adjustment. To put that in perspective, there are far more problems related to taking asprin (1 in 40,000) than there are to getting adjusted.

What issues do Chiropractors deal with?

Generally speaking, Chiropractors deal with the aches and pains of the body. Muscular and skeletal problems are all amenable to chiropractic care:

  • Back pain
  • Neck pain
  • Pelvic or SI joint pain
  • Tendonitis
  • Carpal tunnel
  • Sciatica
  • Postural problems
  • Headaches


Do I need to get undressed?

Not if you don’t want to. Your massage therapist will tell you to “undress to the level of your comfort.” That means you can take everything off, nothing off, or anything off in between. It’s entirely up to you. Please note that you will always be appropriately and securely draped during a massage – no private areas will be exposed.

Will it hurt?

Not as a rule, no. Sometimes people find they are a little bit tender after a massage, but massage is aimed at reducing pain, not adding to it. Post-massage you should feel relaxed, looser, and relieved of some or all of the pain you came in with.

What can we treat?

Massage Therapists are muscle specialists. That means that we treat any and all muscular issues, which can include (but are not limited to)

  • Tension and stress
  • Tendonitis
  • Sprain/strain
  • Tight hips or shoulders
  • Low back pain
  • Headaches and jaw pain
  • Sports injuries

What’s the difference between spa massage and therapeutic massage?

While both spas and clinics can deliver excellent, quality, registered massage, therapeutic massage is the generally accepted type of “healing” massage. Therapeutic massage is aimed at reducing pain and discomfort. Spa massage is generally accepted as being for relaxation only, and is often lighter in depth. Don’t be fooled, though – therapeutic massage can be deeply relaxing, just as spa massage can be quite therapeutic. The therapist, more than the venue, depicts the type of massage you receive.

Should I do massage, physiotherapy, or chiropractic?

That’s a great question, and one that doesn’t come with a specific answer. It depends on a few things – do you have a preference? How much time do you have? What kind of coverage do you have, if any? Are you coming in with an injury, or trying to prevent one? These are some of the questions to ask yourself before you make your decision. Once you know the answers to these questions, you can talk to our awesome Office Manager, Patrick and he will be able to help you choose the best practitioner for you.

Personal Training

What is a Physical Education Centre?

In simplistic terms, our PE Centre is a personal training gym. We wanted to call it more than “just a gym”, however, because physical education is our main goal. Our personal trainers are not just here to help you get fitter/stronger/leaner/etc, they are also here to educate you about your body. Why does your body do what it does? Why does this movement hurt? How can you prevent these bad patterns from coming back?

Who are your trainers and how qualified are they?

So glad you asked. Whole Therapy is a clinical environment. Our practitioners are highly educated and experienced, and we wanted that for our trainers as well. Therefore, our personal training team is comprised of trainers with extensive training experience and education. Our trainers know the body, they know exercise, and they know rehabilitation. So you can rest assured you’re in good hands. For our trainer bios, click here.

Is there a membership fee?

Absolutely not. Our PE Centre is one on one or small group training. We also use our facility for physiotherapy and other rehabilitation. You are free to have memberships elsewhere (or train at home) concurrently while you train here, and it won’t cost you extra.

Do I have to train long-term?

Nope. Our sessions range from very short term (1-10 sessions) to medium term (1-3 months) to long term (6 months plus). Your training schedule will depend on your goals, your budget, and your preference. All training packages are flexible and tailored to you, the client. There’s no hard-sell here J More about our programs here.

Do you offer payment plans?

Yes we do. The best part? We don’t charge interest! Your payments can be spread out over the duration of the sessions, to make budgeting easier.

Is training covered under my insurance?

In some cases, yes. If there is a rehabilitative focus to your training, there is a possibility to have it covered under physiotherapy. Please speak with our office staff for more specifics on this.

How do I know if I’m a good candidate for personal training?

Most people can benefit from the experience of a trainer, even if they are trainers themselves! To explore your options, we offer a free consultation for anyone thinking about investing in training. There is no obligation to buy anything.

About Us

At Whole Therapy, we believe that two heads are better than one.

Our team works together to help people: It’s simple.

Because one therapy is not always the one for everyone.

We know that every body is different, and everyone has different goals, preferences, and timelines when it comes to their health and their bodies.


Clinic Hours

Mon – Fri: 8am -7pm

Sat: 8am – 2pm

Individual Practitioner hours vary – check our online booking site for more information.

Reception Hours vary – please leave us a message or an email and we will get back to you as soon as possible.

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